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We’re here to help — whether you have questions about returns, need help starting a request, sharing feedback, or just want to say hello!
Primary Contact:
support@stonemeld.com
For return or exchange inquiries, please include your order number and RA number (if already issued) in your email for faster assistance.
Response Times
- Emails: Replied to within 24–48 business hours
- Social Media: Replied to within 1 business day — follow us @stonemeld
- Phone: Available during business hours Monday–Friday, 10 a.m. – 5 p.m. EST
From sizing advice and return packaging tips to order or refund updates, our team is here to make your Stonemeld experience smooth, easy, and stress‑free.